Accenture Is Hiring Freshers || Check Role And Apply Now !

Accenture is hiring for the position of Customer Service Associate based in Bengaluru, India. If you’re a graduate looking to work in healthcare operations and client servicing, this could be your ideal entry into one of the world’s top global IT and consulting firms. Explore all the details below and apply now!

About Accenture

Accenture is a global powerhouse in consulting, digital transformation, technology, and operations. With over 775,000 employees across 120+ countries, it delivers innovation and strategic services to clients across 40+ industries. Known for its deep industry knowledge, ethical practices, and cutting-edge technology solutions, Accenture continues to be a leading workplace for professionals who want to shape the future.

Whether it’s helping clients reinvent themselves digitally or enabling change through human ingenuity, Accenture is committed to making a positive difference — not just in business but in society as well.

Job Overview

📌 Position: Customer Service Associate
📍 Location: Bengaluru, India
⏱ Experience: 0–2 years

This is a full-time client-facing role in the Healthcare Utilization Management domain, primarily within Accenture’s Intelligent Operations division. You’ll help streamline healthcare processes for hospitals, insurance companies, and care providers by supporting claims, compliance, and operations teams.

Roles & Responsibilities

As a Customer Service Associate at Accenture, your key responsibilities will include:

Supporting the administration of health insurance claims from registration to resolution
Reviewing and verifying healthcare documentation for accuracy and compliance
Processing claim entries, performing quality checks, and identifying unusual patterns
Communicating with internal teams and maintaining high standards of professionalism
Working on HIPAA-compliant platforms to ensure patient data confidentiality
Participating in team activities, quality audits, and internal process improvements

You’ll play a critical role in helping Accenture’s healthcare clients achieve faster turnaround times, better data accuracy, and improved patient outcomes.

Qualifications & Eligibility

To be considered for this role, you should meet the following criteria:

Education: Graduate in any discipline (BCom, BBA, BSc, BA, etc. are all eligible)
Experience: 0–3 years of work experience in customer service, healthcare, or BPO domains
Skills: Strong communication (written + verbal), adaptability, attention to detail
Preferred Knowledge: Familiarity with HIPAA rules and healthcare claims is a plus
Work Hours: Willingness to work in rotational shifts

This position is ideal for candidates who are process-driven, eager to learn, and passionate about working in a dynamic environment that values collaboration and impact.

Benefits & Perks

Accenture offers a competitive employment package with a wide array of benefits:

Pay: Competitive salary (based on skills and experience, market-aligned)
Performance bonuses and internal promotion opportunities
Access to Accenture’s global learning platforms, certifications & upskilling programs
Mental wellness support, paid leaves, and flexible work policies
Exposure to international clients and real-time healthcare projects
Diversity-driven, inclusive, and people-first work environment